Contact

We answer our own email

No ticket system. No chatbot. No queue position. An inbox and a small team, and they read all of it.

Email
thebathaura@gmail.com
The main one. A person reads it, usually the same working day.
WhatsApp
+91 72070 93716
Faster for a photograph of a damaged parcel. Same person, smaller keyboard.
Phone
+91 72070 93716
The same number, if you would rather talk than type. Monday to Saturday, 10am to 7pm.
Trade and corporate
thebathaura@gmail.com
Bulk, stockist and Diwali enquiries. Or use the enquiry forms — they ask better questions than an email does.

Hours

Monday to Saturday, 10am to 7pm IST.

Outside those, messages sit unread rather than get answered badly by a machine. We are also, occasionally, in a workshop with our hands in a batch of soap that cannot be put down.

Chat with us

Before you reply to anyone claiming to be us: the safety notice at the foot of every page on this site is the whole policy, and it has not changed. We will never ask for an OTP, a bank detail or an advance cash payment. If a message asks you for one, it is not from us — send it to thebathaura@gmail.com and we will report it.

Before you write

Or write here

It lands in the same inbox as the email address above. Use whichever you prefer.